SaaS

Lifecycle Automation: 31% Faster Activation

Event-driven lifecycle automation that nudges new users to their aha moment — lifting activation 31%.

◆ Larkfield SaaS☰ B2B SaaS◷ April 2025

ⓘ Illustrative example of a build we deliver. Company name anonymized; figures are representative of typical results.

How it works

Product event
Decide next step
Send nudge
Track activation

The Challenge

New signups often stalled before reaching the product’s aha moment. Manual onboarding emails were generic, mistimed, and didn’t scale with signups.

The Solution

We built event-driven lifecycle automation that reacts to what each user actually does in the product and sends the most relevant nudge next.

How We Built It

Product events stream into a workflow that branches on user behavior, picks the next best message, and tracks progress toward activation.

  • Listens to real product events, not just time delays
  • Branches sequences based on what the user has and hasn’t done
  • Sends in-app and email nudges at the right moment
  • Tracks each user’s progress to the activation milestone

Results

Activation rose 31%, manual outreach dropped sharply, and the team gained clear visibility into where users get stuck in the funnel.

Key Features

  • Event-driven triggers
  • Behavior-based branching
  • In-app + email nudges
  • Activation funnel tracking

Technical Stack

Event tracking, n8n, HubSpot, PostgreSQL, and OpenAI — connected via APIs.

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