The Challenge
Every new client kicked off the same way: roughly six hours of manual setup — creating folders, provisioning tool access, building the CRM record, sending intake forms, and scheduling a kickoff — spread across several days before any real work began.
The Solution
We built an onboarding agent that listens for a signed proposal and handles the entire setup itself, so the account manager just reviews the result.
How We Built It
A webhook from the proposal tool triggers an n8n workflow. An AI step parses the scope of work, then the workflow provisions everything and notifies the team.
- Reads the signed proposal and extracts scope, contacts, and plan
- Creates the client workspace, folders, and shared docs
- Builds the CRM contact and deal, then sends a branded welcome + intake form
- Books the kickoff call and posts a summary to the team channel
Results
Hands-on onboarding time dropped from about six hours to roughly fifteen minutes — a 96% reduction — while every client now gets the same consistent, error-free setup and a faster time to first value.
Key Features
- Automated workspace and folder creation
- CRM contact + deal creation
- Templated welcome and intake sequence
- Auto-scheduled kickoff call
Technical Stack
n8n, HubSpot, Slack, Google Workspace, and OpenAI — connected via APIs and webhooks.