The Challenge
With technicians on jobs all day, the phone went unanswered — and missed calls usually meant the customer simply called the next company on the list.
The Solution
We built an AI receptionist that answers every call, captures the job details, qualifies the work, and books it without anyone leaving the field.
How We Built It
Inbound calls route to an AI receptionist that gathers job details, checks the schedule, books the appointment, and notifies the on-call team.
- Answers and captures every inbound call, 24/7
- Qualifies the job type, urgency, and location
- Books the appointment and notifies the crew to dispatch
- Logs the lead and job details to the CRM
Results
Every call is now captured, more jobs get booked, and no lead is left sitting in voicemail for a competitor to win.
Key Features
- 24/7 call capture
- Job qualification
- Scheduling + dispatch notification
- Automatic CRM logging
Technical Stack
Voice AI over Twilio, GoHighLevel, OpenAI, and Google Calendar — connected via APIs.