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✦ AI agents & automationAgents that do the job, then tell you what they did.
Chat and voice agents that answer, qualify, decide and act inside the tools you already run. Anything unusual goes to a person, with the whole conversation attached.
Fixed price after the audit, or an honest no. Builds from $200.
One message in. Four steps, every time.
Not magic, and not a chatbot that guesses. An agent reads the request, finds the answer in your own tools, takes the action, and knows when to pull in a person. Here is the loop it runs on every message.
Understand the ask
Parses the email, chat or call and works out what is actually wanted, in your language and your product's terms.
Look it up in your data
Checks the order, the CRM record, the policy doc. Grounded in your systems, so the answer is real, not invented.
Do the next step
Replies, books the slot, updates the record, raises the ticket. The action, not just the answer.
Know when to stop
Anything unsure or unusual goes to a person, with the whole thread attached. It never guesses on the ones that matter.
Roughly the same twenty questions and five decisions, made a few hundred times a week, are what an agent takes off your team. The rare, judgement-heavy 10% stays with a human. That split is the whole design.
Learn more: AI website chat that answers from your own information, AI that reads invoices, receipts and forms, an internal knowledge assistant for staff questions, and lead qualification and routing.
Start small, prove it, then scale.
A fixed price for the build and a monthly fee to keep it running and watched. No per-message or per-ticket billing. The audit is free and comes first, so the quote fits your actual setup.
One agent, one job. A single high-volume task automated end to end.
- ✓ One chat or voice agent for a single workflow
- ✓ Grounded in one data source you choose
- ✓ Human handoff for anything unusual
- ✓ Live in 1 to 2 weeks
A few connected agents across the tools you run, with a monthly retainer to keep them tuned.
- ✓ Multiple agents wired across CRM, email and chat
- ✓ Retrieval over your docs, with guardrails
- ✓ A person watching the exceptions
- ✓ Monthly tuning and reporting
Multi-agent systems, voice at volume, or an agency white-label under your own brand.
- ✓ Multi-agent orchestration across your stack
- ✓ Voice agents and after-hours reception
- ✓ White-label for agencies reselling to clients
- ✓ Delivered in 1 to 2 week increments
Figures are starting points to anchor the conversation, not a checkout. Every build is quoted after the free audit.
AI automation for customer support · TI Consultants
TI Consultants handed the repeat questions to an agent that answers from their own docs and routes the hard tickets to a person, so the queue is shorter before anyone opens it.
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