06 / 24  ·  Getting started with AI in 2026

Sorting the Serious Enquiries From the Time Wasters

Stop spending your best hours on people who were never going to buy. How automatic qualifying and routing works.

FIG. 06 BEFORE Everything in onepile AFTER Sorted and sent tothe right person KABS AI LABS — SYSTEM DIAGRAM
What changes, in one picture.

“I waste hours on people who were never going to buy.”

Said by a business owner, more or less word for word

What it actually is

Every enquiry gets asked the questions that separate a real job from a browse. Budget, timeline, location, what they actually need.

Then it goes to the right person. Big jobs to you, small ones to the team, out-of-area ones politely declined without you ever seeing them.

How it works

  1. It asks the qualifying questions

    The same ones you would ask, asked immediately instead of three days later.

  2. It scores what comes back

    Serious enquiries get flagged. Tyre kickers get a polite answer and no more of your time.

  3. It routes to the right person

    By value, by area, by service, by whoever is free. Whatever rule you want.

What sorting by hand costs
Enquiries a week25
How many are worth your time8
Minutes wasted on the rest10
=Almost 3 hours a week on people who never buy
Swap our numbers for yours. That figure is the only argument that matters.

Who this is for

  • Estate and real estate agencies
  • Law firms
  • Recruitment and staffing
  • B2B service businesses
  • Agencies taking inbound work

Four signs you need it

  • You personally read every enquiry that comes in
  • Your team argues about who takes which lead
  • You have taken calls from people well outside your area
  • Good leads sit behind bad ones in the queue
Typical cost
$400 to $1,200 a month
Time to set up
Days, not months
Category
Qualify & Route Enquiries

Where to start

Before paying anyone, work out the number in that panel using your own figures. If it is small, this is not your first move and we will tell you so. If it made you wince, it is worth a conversation.

This is one of 24 guides. The full plain-English guide to getting started with AI in 2026 covers the rest.

Not sure which one you need?

Tell us the part of your week you dread most. If we cannot help, we will say so and point you somewhere that can.

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