14 / 24 · Getting started with AI in 2026
Stop Your Best People Being the Company Search Engine
When your senior staff spend the day answering the team's questions, nothing else gets done. Here is the fix.
“My best people spend all day answering the team.”
What it actually is
An assistant that has read your internal documents. Processes, pricing rules, supplier terms, product specs, how you do things.
Your team asks it instead of interrupting whoever knows. It answers from your actual documents and says so, rather than making something up.
How it works
It reads what you already have
Handbooks, shared drives, past decisions, spec sheets.
Your team asks in plain language
Wherever they already work. Usually a chat tool.
It shows its working
Every answer points at the document it came from, so nobody has to take its word.
Who this is for
- Agencies with lots of process
- Software companies
- Manufacturers with technical products
- Professional services firms
- Any business where one person knows everything
Four signs you need it
- The same person gets asked everything
- New starters take months to become useful
- Your documentation exists but nobody reads it
- Knowledge leaves when people leave
- Typical cost
- $500 to $2,500 a month
- Time to set up
- Days, not months
- Category
- Answer Internal Questions
Where to start
Before paying anyone, work out the number in that panel using your own figures. If it is small, this is not your first move and we will tell you so. If it made you wince, it is worth a conversation.
This is one of 24 guides. The full plain-English guide to getting started with AI in 2026 covers the rest.
Not sure which one you need?
Tell us the part of your week you dread most. If we cannot help, we will say so and point you somewhere that can.
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