eCommerce

Keep up with every order, ticket, and trend.

As orders scale, the manual work compounds. We automate support, ops, and reporting so your team stays ahead instead of buried.

Performance
58%
Tickets deflected
Efficiency
Live
Order & inventory sync
24/7
Support coverage

Peak-season ready

Handles Black-Friday-level spikes without extra headcount.

AI
KABS Agent
Online
Handled the order questions and flagged 2 refunds for you.
Thanks — send the daily recap.
eCommerce Automation

Support & ops that scale

AI support agents, order/ops automation, and live revenue analytics — so growth doesn’t bury your team.

Support agents

Answer order & shipping questions instantly.

Ops automation

Sync orders, inventory, fulfillment.

Returns & RMA

Streamline the back-and-forth.

Revenue analytics

See what’s selling and why.

What We Build

eCommerce services

From support agents to order ops and live revenue analytics — what we build so scale doesn't bury your team.

Support

AI agents

Order lookup

Returns

Escalation

Operations

Order sync

Inventory

Fulfillment

Alerts

Analytics

Revenue dashboards

Cohorts

Attribution

Forecasts

The transformation

What changes when the busywork runs itself.

Without automation

Support buried at peak season
Manual order/inventory updates
Returns eat hours
No live view of revenue

With KABS

58% of tickets deflected
Real-time order sync
Streamlined returns
Live revenue dashboard

Tools we work with

We plug into the stack you already run.

OpenAIClaudeGeminiPerplexityPythonLangChainHugging Facen8nMakeZapierPower BILooker Studio
HubSpotSalesforceGoHighLevelSlackAirtableNotionStripeTwilioSupabasePostgreSQLMongoDBGA4Microsoft 365Google Cloud
Our Process

How we build it

A systematic approach that delivers real business value, fast.

Discovery & Requirements

We map your current workflow and find the highest-leverage automation opportunities, data journeys, and required integrations.

Solution Design

We design the system — agents, automations, and data flows — and give you a fixed-price scope and timeline.

Build & Integration

We build in 1–2 week increments and wire it into your existing stack via APIs and webhooks.

Testing & QA

Every flow is tested with real data, with guardrails, retries, and logging so nothing slips.

Launch & Support

We ship to production and stay on to monitor, tune, and extend the system as you grow.

Connected Intelligence

AI that connects your entire stack

Our automation doesn't live in isolation. It plugs into your CRM, email, project management, and analytics tools, creating an intelligent layer across your business.

Connects to 100+ business tools via APIs

Centralizes data from every platform

Triggers actions across your entire stack

Real-time sync keeps everything up to date

Client Success

eCommerce Data Infrastructure for a Retailer

We unified Shopify, ad, and inventory data into real-time reporting — 90% faster reporting and a single source of truth.

90%
Faster reporting
58%
Tickets deflected
Live
Order sync
“Our support inbox used to explode every sale. Now the agent handles the repeat questions and our data lives in one place — we scaled without hiring a support team.”
Head of eCommerce · illustrative online retailer

FAQ

eCommerce FAQ

What can you automate for an online store?+
Support agents, order and inventory ops, returns/RMA flows, and live revenue dashboards across your stack.
Will it handle peak-season spikes?+
Yes — automation absorbs Black-Friday-level volume without adding headcount, deflecting repeat questions automatically.
Does it work with Shopify and our ad tools?+
We connect Shopify, ad platforms, and inventory/finance data via their APIs into one live view.
How long to launch?+
A focused build (support agent or unified dashboard) ships in 3-5 weeks.

Ready to put AI to work?

Book a free automation audit. We'll show you the 3 highest-ROI fixes in your workflow — no commitment.